F&M Privacy Policy

Effective date: June 11, 2026

F&M uses WhatsApp, email, and related business communication tools to receive and respond to business inquiries about ingredients, raw materials, and OEM/ODM services.

Information We Collect

We may collect contact information, company information, inquiry details, message content, and communication metadata that you provide when contacting us through WhatsApp, email, or other business channels.

How We Use Information

We use this information to review inquiries, prepare draft responses, manage customer communication, maintain internal records, and improve our business process. We do not use WhatsApp message data for unrelated advertising or resale.

Website Analytics

We use Google Analytics 4 on this public website to understand page visits, traffic sources, device/browser information, approximate location, and website interactions. Analytics helps us improve catalog navigation, page performance, and inquiry preparation. See our Cookies and Analytics Notice for more information.

Sharing

We may share information with service providers that help us operate communication, automation, storage, and business workflow systems. We do not sell personal information.

Retention

We retain business communication records for as long as needed for inquiry handling, compliance, dispute prevention, and ordinary business recordkeeping, unless deletion is requested and no legal or business retention requirement applies.

Your Choices

You may request access, correction, or deletion of your personal information by contacting us at [email protected].

Data Deletion

For deletion instructions, visit Data Deletion Instructions.

Contact

For privacy questions, contact F&M at [email protected].